For your convenience, our most common questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: What is your greatest donation need right now?
A: Basically, our needs stay the same – you can find the list on our website Donations page. Besides clothing, shoes, new socks/underwear, toys, and household goods, we also take donations of diapers, wipes, toilet paper, and hygiene items.  We also like donations of supplies like paper plates, cups, napkins, trash bags, paper towels, and masking tape.

Q: Do you accept televisions?
A: No.

Q: Do you take furniture?
A: No, unfortunately we do not have the room to handle or store furniture.

Q: What baby items do you accept?
A: We can take all baby items except items that can be recalled, like cribs, strollers, car seats, and other equipment.

Q: Can you use bottles of shampoos, lotions, and other personal care items that have been opened and only partially used? 
A: No, we do not give away any opened or used bottles of any kind.  This is a potential safety and contamination issue.

Q: What are your donations hours?
A: Tuesday and Thursday, 6-9 pm, and Wednesday and Saturday, 10-1 pm.  Please do not drop off items when we are closed as we cannot accept or use items that are dropped off in our parking lot.

Q: How often do you serve meals?
A: We serve meals every time our store is open, which is 4 times each week.

Q: Can my child volunteer?
A: Yes!  We just ask that a parent or adult guardian be with them during the time they volunteer.

Q: How can I sign up to volunteer or provide food for a meal?
A: Please visit our website and click on the Volunteer tab or you can email Jill Ignaszewski, our Volunteer Manager, at volunteer@commongroundfreestore.org